Tuesday, July 29, 2008

MSCRM 4.0 Roadmap

Microsoft released a whitepaper which is essentially a roadmap for MSCRM 4.0 into 2009.


Some highlights include details around Mobility, Accelerators, BizTalk Integration and SharePoint web parts. Many of these will be coming out in the second half of 2008.

One interesting point is Microsoft's release updates for CRM Online which will include search engine keyword research and bidding as well as campaign management dashboards. Between these enhancements and the forthcoming accelerators it will put MS in a much better competitive position against salesforce.com although far from the huge library in App Exchange.

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